Timebirds Support Center
Last Update : March 7th 2021
- I have just received my Timer and can only see the “:” turn on when I try to power it on.
Simply press - + and the bird buttons together for 3s to reset your timer.
It has been a long and rough transit time for your Timer. One thing lithium ion batteries do not like is hot and cold temperatures. The Timer have a Deep Sleep mode that is triggered when the temperatures become too extreme, or when the battery is completely flat. This is to protect the longevity of the device.
I sometimes get a double beep notification. What does this mean ?
Good question! The timers will sometimes do this when the battery is cold, in order to prompt you to plug it in or return it to a warmer environment. If you plug it in and give it a full charge, the battery will warm up automatically. Alternatively, you can turn off the volume by pressing the '-' button when the timer is on, until you see "Sd_oFF" on the screen. This will stop the double beep when your timer is off.
I can barely hear the beeps on my timer over my music. Is this a defect? How can I make this louder?
Level four is the highest volume setting - like you, we want to make it louder! This is something we’re working on at the moment. We had to find a balance between having a fully enclosed water and dust resistant housing, and leaving enough of an opening to let the sound come out. But, stay tuned and we’ll let you know once we’ve found the perfect solution.
Thanks for the instruction manual but I would prefer tutorial videos
Here is the link to our tutorial videos :
For any other questions, please contact our support team at firstname.lastname@example.org
I am an early backer, is my order going to be fulfilled first ?
How do you determine the priority of orders being shipped out ?
Is my order going to be affected by increased transit times ?
Am I going to be required to pay import taxes and duties ?
Is Brexit going to affect me ?
Where is my tracking number ?
Check back in soon for more updates.